We are looking for an experienced leader with a strong track record in contract, performance and people management to deliver our award-winning programme of support to vulnerable migrants and asylum seekers.

The Head of Client Services oversees strategy, delivery and development of all our client support services, and ensures that our projects meet the needs of the people we serve, are delivered safely and effectively, and meet all relevant legislative and safeguarding requirements.

You will have the ability to be analytical, innovative and develop a collaborative and strategic approach to developing the charity’s services and staff. This is a senior appointment and you will be part of the Senior Management Team (SMT) that leads the charity.

Essential information

Hours:  35 hours per week (full-time)

Salary: £38,877 – £43,842 per annum plus 6% pension contribution

Annual leave: 28 days + English Bank Holidays         

Contract: Permanent (following 4-month probationary period)

Click below to download:

Appointment Brief

Application Form

Application deadline: 9am Monday 21st June 2021

Interviews: to be held week commencing 5th July 2021

Completed applications to be sent to: [email protected]

or posted to:

Action Foundation
The CastleGate
Melbourne Street
Newcastle upon Tyne